Tickets Available Online (24 hours a day)
Visit our ticketing site, or click our Events tab to see all upcoming events.
Tickets Available By Phone
Feel free to phone us anytime during box office hours to purchase a ticket.
If no one is in office, please leave a message and one of our staff will return your call.
Tickets Available At Box Office (times subject to change)
Box Office is open from Tuesday to Friday, 12:30PM to 4:30PM. The Box Office will also open one hour prior to the start of each show.
NACC is located in downtown Yellowknife, only a few blocks from the main street of Franklin Avenue toward Great Slave Lake. The theatre entrance is located at the back of Sir John Franklin High School, 4701 52nd Ave near the intersection of 48th Street – see location map
NACC Candle Ice Café
The NACC Candle Ice Café is our theatre’s concession. Our concession serves wine, NWT Brewing Company beer & seltzer, pop, water, and coffee. The Candle Ice Café sells chips and chocolate bars.
The Candle Ice Café closes 15 minutes prior to the start of the performance, so please arrive early to take advantage of the fantastic products we carry!
Gift Certificates
Gift Certificates can be purchased online, over the phone, or at the box office. These are redeemable for all shows sold through the NACC box office.
Youth & Senior Discounts
For NACC Presentations, patrons 18 years of age and younger qualify for the youth discount. Patrons 65 years of age and older qualify for the seniors discount.
Refund Policy
The Northern Arts and Cultural Centre will not issue refunds for any tickets for any reason. All sales are final.
Tickets may be exchanged through the NACC box office, in person or via phone call at (867)766-6101. Requests for exchanges will be accepted up to 48 hours prior to the performance. This allows NACC the opportunity to resell the exchanged tickets.
The difference in ticket price will be charged when upgrading to a more expensive ticket.
Age Requirement / Young Children at Performances
Every patron regardless of age must have a valid ticket to enter a performance.
As a courtesy to our patrons, children under the age of 3 are not encouraged at most NACC performances. Some shows will make further age appropriate recommendations, which are listed on the NACC ticketing website. Parental discretion is always advised, and judgement of the content for each show should be made on an individual basis prior to purchase.
For questions regarding show content, please contact our box office.
Accessible Seating
The Northern Arts and Cultural Centre has three accessible seats with adjustable arms (seats A1, B5, B6), allowing patrons with mobility issues to easily seat themselves. In addition, there are four wheelchair designated spaces for patrons who prefer to stay seated in their wheelchair for a performance. Should you wish to book a wheelchair designated space, please contact our box office as they are placed on hold to ensure availability for patrons who need them. Seating for patrons with size concerns are also available.
Our theatre entrance has stairs, but for patrons who may have difficulty with this there is an alternate entrance that can be made available upon request. Please contact our staff for assistance upon arrival to the venue.
Assisted Listening Devices
For patrons with difficulty hearing, we have Phonix Ear Headphones and other devices on hand that assist in facilitating a more enjoyable experience of the performance. Please ask for this service at the box office window on the night of the performance.
Etiquette
Please ensure that you turn off your cell phone and other electronic devices prior to entering the theatre.
The use of cell phones, cameras, or any other electronic devices is strictly prohibited.
Latecomers will be seated according to usher’s discretion to minimize disruption to other patrons. Please arrive early to ensure you can enjoy the entirety of the performance. Should you decide to exit the theatre during the performance, re-admittance will be facilitated according to usher’s discretion to minimize disruption to other patrons. NACC strongly discourages patrons from exiting the theatre during a performance to ensure a pleasant experience for all patrons.
Behaviours that may cause disruption include, but are not limited to:
- Singing along to the music with the performers
- Having a conversation during the performance
- Wearing large amounts of cologne or perfume
- Bringing an infant or child who is too young to appreciate the production.
- Texting on your cell phone
Please be considerate of those around you, and understand that they are also here to enjoy the show. NACC reserves the right to ask a patron to leave a performance if they are deemed a disruption. A ticket refund will not be issued for such circumstances.
Lost Tickets:
In the event that you have lost your ticket, please visit the NACC box office or call (878)766-6101 before your performance date.
